Posts from our Facebook page
Tue Jan 21st, 2025
UPDATE!!! Thank you so much to East Central Energy for getting us back up and running so quickly!
We are in the midst of a power outage... hoping to be up an running by 9. Give us some time!! Stay inside, stay warm. Be safe today!!
0 CommentsComment on Facebook
Fri Jan 17th, 2025
🚨Reminder 🚨🚨Friendly reminder🚨We WILL be open on Martin Luther King Jr. Day. Monday 01/20.
Routes WILL BE on schedule AS NORMAL.
1 CommentComment on Facebook
Thank you for reminder. This has been hard on the guys and equipment with sub zero temps. Blessings as you do such a great job.
Tue Jan 14th, 2025
🚨Friendly reminder🚨We WILL be open on Martin Luther King Jr. Day. Monday 01/20.
Routes WILL BE on schedule AS NORMAL.
1 CommentComment on Facebook
Thanks for posting this
Fri Jan 10th, 2025
Happy Friday! The snow sure is beautiful ❄️
Have a great weekend!
0 CommentsComment on Facebook
Tue Jan 7th, 2025
We know your statement looks different... we have been sending notices and emails and letters since October, 2024 to make all of our residential customers aware! I gave 3 months to contact the office with questions!
In order to avoid a rate increase, we have adjusted to a 2 month billing cycle. We are saving money by reducing postage and do not have to look at a rate increase for the 2025 year. Please look back at any emails from us, from our bill pay company, and there were inserts in your November and December envelopes. We notified you of this change many times and many different medias. Please remember to be kind to the staff, there are only 2 in office today. We are all adjusting to this new billing cycle as well. The staff are not in control of this and our customers were given at least 3 months to call with questions.
We will be unable to answer all the calls coming in today. Please be patient.
There were zero increases in the billing amounts, we will just be billing you 6 times now instead of 12. Be conscientious of how you treat the office staff today and if/when you call with questions. You are valued and respected, but being rude and disrespectful to our staff is not allowed.
I will be in office again tomorrow and will be available to discuss this. Do NOT yell at the ladies answering the phones today, please. Remember that you would not say some of these things to their faces, so to yell and call names over the phone is unacceptable. The ladies are just doing their jobs and I know they are the absolute best at what they do.
~Lia@QDS
10 CommentsComment on Facebook
Roger that and respect it. Quality Disposal always does a great job, has great customer service, and is saving the planet and avoiding rate increases.
I hope people are being kind.
Maybe post the same notice here that you sent out?
Thanks hopefully the ones who pay for a year at a time got this notice as well.
Load more
UPDATE!!! Thank you so much to East Central Energy for getting us back up and running so quickly!
We are in the midst of a power outage... hoping to be up an running by 9. Give us some time!! Stay inside, stay warm. Be safe today!!
0 CommentsComment on Facebook
🚨Reminder 🚨🚨Friendly reminder🚨We WILL be open on Martin Luther King Jr. Day. Monday 01/20.
Routes WILL BE on schedule AS NORMAL.
1 CommentComment on Facebook
Thank you for reminder. This has been hard on the guys and equipment with sub zero temps. Blessings as you do such a great job.
🚨Friendly reminder🚨We WILL be open on Martin Luther King Jr. Day. Monday 01/20.
Routes WILL BE on schedule AS NORMAL.
1 CommentComment on Facebook
Thanks for posting this
Happy Friday! The snow sure is beautiful ❄️
Have a great weekend!
0 CommentsComment on Facebook
We know your statement looks different... we have been sending notices and emails and letters since October, 2024 to make all of our residential customers aware! I gave 3 months to contact the office with questions!
In order to avoid a rate increase, we have adjusted to a 2 month billing cycle. We are saving money by reducing postage and do not have to look at a rate increase for the 2025 year. Please look back at any emails from us, from our bill pay company, and there were inserts in your November and December envelopes. We notified you of this change many times and many different medias. Please remember to be kind to the staff, there are only 2 in office today. We are all adjusting to this new billing cycle as well. The staff are not in control of this and our customers were given at least 3 months to call with questions.
We will be unable to answer all the calls coming in today. Please be patient.
There were zero increases in the billing amounts, we will just be billing you 6 times now instead of 12. Be conscientious of how you treat the office staff today and if/when you call with questions. You are valued and respected, but being rude and disrespectful to our staff is not allowed.
I will be in office again tomorrow and will be available to discuss this. Do NOT yell at the ladies answering the phones today, please. Remember that you would not say some of these things to their faces, so to yell and call names over the phone is unacceptable. The ladies are just doing their jobs and I know they are the absolute best at what they do.
~Lia@QDS
10 CommentsComment on Facebook
Roger that and respect it. Quality Disposal always does a great job, has great customer service, and is saving the planet and avoiding rate increases. I hope people are being kind.
Maybe post the same notice here that you sent out?
Thanks hopefully the ones who pay for a year at a time got this notice as well.